Privacy Policy

1. Introduction

DuoStack ("we," "us," "our") operates CareerCraft at careercraftai.in. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform. By using CareerCraft, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Directly from you:

• Name and email address (via Google or GitHub OAuth)
• Profile photo
• Job titles and domain preferences
• Usernames and VentureGrid role
• Resume and career history data
• Interview responses and session data

Automatically collected:

• Log and usage data (IP address, browser type, activity)
• Device data (device type, operating system)
• Click analytics on opportunity listings

3. Sensitive Information

We collect resume and career history data which may contain sensitive personal information. We also process financial data for subscription billing via Razorpay and student data for users who share educational information. This data is treated with additional care and stored securely.

4. How We Use Your Information

• To deliver CareerCraft services (resume generation, interviews, portfolio deployment)
• To process AI-powered features on your behalf
• To enable user-to-user communications on VentureGrid
• To send administrative emails (login codes, subscription updates)
• To identify usage trends and improve the platform
• To protect our services from abuse and fraud
• To comply with legal obligations

5. Third Parties We Share Data With

6. Payments

All payments are processed securely by Razorpay. CareerCraft does not store, process, or have access to any credit card, debit card, or banking information. Payment data is handled entirely by Razorpay in accordance with PCI DSS compliance standards.

7. Data Security

We implement appropriate technical and organisational security measures to protect your personal information including encryption in transit (HTTPS), secure file storage with private access controls, rate limiting, input validation, and malware scanning on uploaded files.

8. Your Rights

Depending on your country of residence and applicable privacy laws, you may have the right to access, correct, or delete your personal information. To exercise these rights, contact us at hello@careercraftai.in. We will respond within 30 days.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Interview reports are retained permanently unless you delete them. Upon account deletion, your personal data is removed within 30 days.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email. Continued use of CareerCraft after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related inquiries or data subject access requests:

Email: hello@careercraftai.in

Company: DuoStack, Tamil Nadu, India